The chat hub is a space from where you can easily view and manage all your chat conversations.
To open the chat hub, click Chat on the top navigation bar.
Unlike a quick chat, chat conversations are listed in different views on the chat hub.
There are three different views. The All view is opened by default and lists all your chat conversations. Click on Unread to view all unread messages in chats. If you want to view only your group chats, use the Groups view.
Select a chat conversation under All chats panel to view the entire conversation on the right.
To start a new direct or group chat conversation in the chat hub, click the Start chat (+) button.