Process settings

Updated 3 months ago by Kiruthika

When you create a process, you become the Flow Admin. Here's more about what a Flow Admin can do in a process.

To configure or change settings for process, click the More options button() > Settings on the process page.

General settings

On the General tab, you can configure form titles, lock submission, and share quick links.

Configuring form titles

The form title is the unique name given to each item as it goes through the process workflow. To configure form titles, click the Add button (+) and arrange default system fields or form fields in the order that you want, and then click Save. Based on this format, titles are auto generated and are displayed on top of each process form.

Lock submission

When you are working on the process or making significant changes, you may want to stop members of the process from starting new items. To lock submissions, select the Do not allow new submissions checkbox, and click Save.

After enabling this, members will not be able to initiate new items and nothing will show in the feed. However, items in progress will continue to follow the workflow. Items in draft cannot be submitted until this option is removed.

Share this link with members of your process so they can immediately start a new item if they are logged in. If they are not logged in, they will be directed to the login page first.

Notification card settings

On the Notification card settings tab, you can customize the fields which will be displayed in the notification email of an item in your process.

Click Customize card to select the fields which have to be shown in the notification email. You can select up to a maximum of six fields only on this card. You can also remove a specific field from the Selected fields section and add an alternative field from the Fields section as necessary.

Click Apply when you are done and remember to save your changes in the Notification card settings screen before you exit.

A field that's chosen to be on the notification card becomes public to everyone and hence it shows up on the search results too if anyone searches for it across the product.

Security settings

On the Security settings tab, you can restrict flow and field permissions.

By default, all other flows in your account are able to find values in your process. If you want to restrict this, select Choose flows that can look up this process and type the flows you want to grant access to the process. To remove a flow, click the Remove button next to the flow name. Click Save when finished.

You can also restrict which fields are able to be looked up.

You can also restrict the fields that can be looked up by other flows.

Public form settings

On the Public form settings tab, you can enable and disable public form for this process.

To enable, turn ON the Public form URL. Then, copy the URL and share it with anyone outside the organization.

To disable, turn OFF the Public form URL and it will be disabled. Once the public form is disabled, the external users will not be able to initiate new items. However, the items that are in progress will complete the workflow steps. 

Sequence numbers

On the Sequence numbers tab, you’ll see all the configured sequence numbers for this process. 

  • Total sequence numbers displays the active prefixes for your sequence number field.
  • The Prefix shows the prefix you configured in the form. If you use a dynamic field such as Department, it will show you the different numbers generated for different departments. 
  • The Current Number displays the number of current requests for each prefix. 

To reset a prefix, click Reset on that particular prefix row. Then enter the number and click Reset. When a new request is raised in that department, the sequence number will start from that number.

Restart a particular sequence number

To delete a prefix, click Restart on that particular prefix row. This will erase the ongoing sequence number. When a new item is initiated in that department, by default the sequence number will start from 1 .

Reset All and Restart All sequence numbers

You can also choose to restart and delete all the active prefixes by clicking on Reset all or Restart all

By clicking on Reset all, you’ll be asked for the number to restart with. When a new item is initiated it the sequence number will start with the entered number.

By clicking on Restart all will erase all the current sequence numbers. When a new item is initiated the sequence number will start from 1. 

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