Integrations overview

Updated 1 month ago by Abhiram

What is Kissflow Integration?

Kissflow Integration is a powerful workflow automation tool that helps you automate your business workflows by seamlessly connecting all your favorite Kissflow applications and third-party services. You can connect Kissflow applications such as Kissflow Process, Kissflow Project, Kissflow Case system and use our webhooks connector to share data with third-party applications like Slack, Google Sheets, Gmail, etc. You can create a system of connectors to automate workflows without programming or depending on developers to build the integration. Anyone can easily build their custom workflow with just a few clicks.

For example, perhaps you receive new newsletter subscribers in your MailChimp account, and you would like to store them on your Google Sheet. Every time a new user subscribes to your newsletter, you could add the subscriber details to your Google Sheet. You can have Kissflow integrate this for you, saving you the trouble of doing this all by yourself.

How Kissflow Integration works?

An integration consists of a series of sequential steps that indicate how data should be transferred and transformed between different Kissflow applications or other third-party applications. Each of these steps are built using connectors.

Any integration starts with a trigger—an event in one of your connectors that kick starts your workflow. It pushes data from the flow to complete one or many connector actions.

With Kissflow Integration, there are a number of workflows you can create from scratch. Here’re a few examples to help inspire you:

  • Create Google Calendar events from new Trello cards.
  • Add new rows on Google Sheet for every new CRM lead.
  • Send an email reminder to your colleague for every new item added to your Kissflow Process.
  • Share new JIRA tickets in Slack.

Common terminologies: Learn the lingo

Connector

A connector makes services or applications communicate with each other. It allows you to do something that the apps or devices couldn't do on their own. Connectors can serve as an adapter to perform internal actions or access external third-party applications. Connectors comprise of trigger events, action events, and search events based on the use cases they serve.

Trigger

A trigger is the primary event of your connector that starts other actions in your workflow.

Action

An action is an event a connector performs after it is triggered. There are search actions as well. These kind of actions find specific data based on your requirement. For example, if you want to send an email each time you receive a helpdesk ticket, the action is send an email. You can have multiple actions for your integration.

Editor

The Editor allows you to create an integration from scratch. In the editor, you can select and configure the trigger connector, trigger, action connector(s), and action(s) to build your own custom workflow.

Integration run

Every piece of data that passes through the workflow system counts as an integration run. That means if your integration adds 20 cards to Trello board, your integration has just performed 20 integration runs. Each time an integration run occurs, you save yourself a manual job. You can keep track of all the integration runs from the Run history of your integration page.


How did we do?