Public form

Modified 1 month ago

Hasmica C

Enabling a form to be a public form means you can let users outside your Kissflow account access that particular process or data form in the application by sharing the public form URL with them.

Let us consider that you run a package delivery services company and that you would like to collect feedback from your customers on the delivery service provided. You can generate a data form, enable it as a public form and then share the URL with your customers to collect their valuable feedback.

Enabling public form

  1. Choose the process or data form for which you want to enable the public form.
  2. In the form, under Settings, click Public form settings.
  3. Turn on the Public form URL to enable it.
  4. The public form URL is then generated along with an embed code.

Disabling public form

  1. Navigate to the process or data form for which you would like to disable the public form.
  2. Under Settings, click Public form settings.
  3. Turn off the Public form URL to disable it. Once the public form is disabled, external users will not be able to initiate new items. However, the items that are in progress will be completed.
The items initiated via the public form will appear as 'Created by Guest' in the process reports.

Using the public form URL

In Kissflow Apps, a public form should be enabled in all three environments of the application i.e. the development, test, and production environment. 

In each environment, the URL generated is different from the other environment. The sub-domain name varies based on the environment but the unique public form ID remains the same for all environments.

Example

Let consider the following to be the public form URL:

  • Development environment- https://dev-work.workplatform.com/public/form/Pf29djiem20-fndo-3diwk
  • Test environment- https://test-work.workplatform.com/public/form/Pf29djiem20-fndo-3diwk
  • Production environment- https://prod-work.workplatform.com/public/form/Pf29djiem20-fndo-3diwk

Once enabled in all the environments, the URL of the production environment can be used for external sharing.

Embedding iframe code

<iframe> code is a code snippet that can be added to any web page to let someone access a public form from elsewhere.

  1. Click the copy icon() to copy the <iframe> code.
  2. Paste the code snippet to your website or any external platform where you would like to host the public form.

This code snippet is automatically generated and available when you enable the Public form URL option.

If the public form is disabled intentionally or if there is some other issue in accessing the public form, users will not be able to access the public form through the sites where this code snippet is embedded.

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