Can I create a group chat with the same members as an existing one?
Yes. You can create different Group chats with the same members. However, you will have to name these group conversations differently.
How many members can I add to a group chat?
Unlimited! There is no limit to the number of members that you can add to a group chat.
How can I find older messages or chats?
All chat conversations are easily accessible from the chat hub or quick chat. You can search for older messages or chat conversations by typing any relevant keywords or phrases into the search box.
How do I leave a group chat?
You can always leave a group conversation if you do not want to be a part of it or if the conversation is over. To leave a group chat, click the More options button, and then click Leave group.
I reacted to a message by mistake. How do I remove the reaction?
To remove a reaction from a message, click the reaction again from the message you want to remove it from.
I can't see the call button in my chat conversations. Why?
You can only make calls or start meetings from a chat conversation, if the conferencing feature is turned on for your account. If you are an admin, you can turn this on under Chat settings in Account administration, else, you should contact an admin.