Channel posts

Updated 1 month ago by Arjun

Posts are a great way to share information and collaborate with other members in your channel.

Creating a new post

On your channel page, click Create a post. To add content to a post, click What do you want to say? and begin writing your post. Any URLs you post will automatically show as a preview. Click the X to remove the preview. Click Post when finished.

Adding images and files

To add images and files, click the file attachments button and attach the file from either your local files, Google Drive, Box, Dropbox, or OneDrive.

Kissflow supports the following file types in posts:

  • JPG, JPEG, JPE, PNG, GIF, PDF, DOC, PPT, XLS

The size limit per attachment cannot exceed more than 100MB.

You can attach files in replies and comments as well. All the file formats mentioned above are supported. However, you can only attach a maximum of three files, and the size of a file cannot exceed 10MB.

Using Emojis and GIFs

Click the Emoji button () to insert a wide range of emoji or search for GIFs to add.

Mentions or tags

Use an @ mention to ensure that a member gets a notification about a post. You can @ mention individuals or groups in posts and comments. Type @, enter the name, and then press Enter.

You can use the following @mention tags to notify specific groups of members:

  • @Channel - notify all the members in a channel.
  • @Tagged - notify everyone mentioned in a post.
  • @<channel name> - notify all the members in another channel. This tag can only be used in an open channel to notify members of another open channel.

Formatting posts

Either use standard keyboard shortcuts, or highlight any portion of text to see these options:

  • Bold
  • Italics
  • Underline
  • Strikethrough
  • Hyperlink

Access other formatting options by hovering over the format button ():

  • H1
  • H2
  • Bulleted list
  • Numbered list
  • Inline code
  • Blockquote
Changing backgrounds and text color

You can use different backgrounds and text colors in a post. However, you will not be able to change the text color once you change the background from White, which is the default background. The number of characters allowed in a post is also limited when you change the background.

Post options

In the corner of every post is the More options button () that shows different options to choose from.

  • Edit post

After posting, the post creator can change any content inside the post.

  • Pin and unpin a post

You can pin or unpin posts that you have created in a channel. When a post is pinned it stays at the top of the page. Select Pin to top of the page. To remove the post, click Unpin the post.

  • Copy post link

Every post, announcement, and poll has a unique link that can be copied and shared. To get this URL, select Copy post link. When you share it in another channel, a preview of that post will appear.

  • Turn off or on notifications

In addition to notification settings for the entire channel, you can control notifications for individual posts. By default, when a post is created, you'll receive a notification, and will continue to receive notifications for comments and reactions if you also commented.

To turn off notifications for a particular post, select Turn off notifications. You can turn them back on the same way.

  • Turn on or off commenting

By default, all posts can be commented on. When you turn off commenting, users will be restricted to post new comments. However, the existing comments will still be seen.

  • Delete

The author of a post can delete their own post from the feed.

Reactions to posts

There are eight types of animated reactions for posts: Like, love, happy, wow, sad, angry, bouquet, and birthday.

Just click the image you want. You can leave only one reaction per post. To remove the reaction, click on the Like button again. To change the reaction, just click on any other reaction.

Comments and replies

Anyone who has subscribed to your channel can comment and reply to comments on channel posts, announcements, and polls. You can edit or delete your own comment or reply by clicking the More options button ().

Removing posts

Channel admins and moderators can remove a post or poll created by others. 

To remove a post, click the More options button () > Remove.

You'll be asked to select the reason that best describes the issue.

  • Choose Incorrect for posts that are not right, misleading, or false.
  • Choose Inappropriate for posts that are offensive, violent, graphic, insensitive, or harassing.
  • Choose Confidential for posts that include sensitive information.
  • Choose Other to enter an alternate reason (up to 50 characters).

When a post is removed, the post creator will receive a notification on why the post was removed.

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